Human Resources Manager

$120,000 - $138,000 / Year

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®”. What you may not know is that at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient. Every day, your contributions help create our delicious, world-class desserts. Together, we make something truly special!

As our Human Resources Manager, you will play a key role in shaping the HR function at our Calabasas, CA facility, ensuring a balance of high productivity and a highly engaged, talented team. In partnership with the VP of HR, you'll help develop and implement strategies that align with our company goals, guiding leadership to foster a talent-driven organization. You will champion our company’s mission, vision, and values by nurturing a positive, respectful, and energetic culture through open communication, fair and compassionate problem-solving, and a focus on the growth and development of both teams and individuals.

You’ll thrive in this position if you are:

• Service oriented: you are a people person who is systematic and trustworthy, interacting constructively with peers or teams of various levels while demonstrating strong, positive communication skills.
• Improvement focused: you never turn off the thought “how can I do this better/faster?”.
• Adaptable: you are at ease in a fast-paced environment, and you are able to effortlessly change direction when priorities shift. You can learn to perform new tasks as required for business needs and are willing to work various shifts and/or extended hours if necessary.
• Pressure resistant: you have ice in your veins while under pressure. Maintaining a positive outlook at work while the heat is on is never an issue for you.
• Expert communicator: you are able to read, write, and communicate in English/Spanish as it relates to the job and safety regulations.

• Resolve employee relations issues, including claims of sexual harassment, discrimination, and unfair treatment. Conduct thorough and objective investigations as needed.
• Ensure that all positions are filled with highly motivated, top-notch talent by coordinating with the Bakery Division Recruiter and other internal and external resources as needed.
• Ensure compliance with all regulatory and legal requirements.
• Assist in the development and implementation of HR-related training programs such as new hire orientation, onboarding, safety training, and policy and procedure training.
• Manage the performance appraisal and associated merit raise process.
• Coordinate with the Environmental Safety & Security team to develop and implement a world-class safety program. Create an environment where safety is of prime importance and is reflected in industry-leading recordable injury rates.
• Be the Human Resources “thought leader” and a true business partner on the Calabasas leadership team.

• Minimum of 5 years of experience as an HR generalist, with at least 2 years in an HR Manager or higher-level position.
• Bi-lingual (English/Spanish).
• Excellent investigative skills.
• Minimum of 3 years’ experience in a food manufacturing environment.
• Comprehensive knowledge of laws and regulations governing human resources (FMLA, ADA, OSHA, Affirmative Action, etc.)
• Strong oral and written communication as well as superb organizational skills.
• Equally adept in providing coaching and counsel to senior leaders as well as entry level team members.
• Proficiency with Microsoft Office software and strong computer and office equipment skills.
• Strong leadership skills and ability to act independently.
• Bachelor's degree preferred.

• Eligible for annual bonus
• Vacation and sick time
• Medical, Dental & Vision
• 401K with company match
• 25%-35% discount when dining as a guest
• Discounted cheesecake purchase program

Recognized as one of the FORTUNE “100 Best Companies to Work For”, The Cheesecake Factory Incorporated operates more than 350 full-service, casual dining restaurants throughout the U.S. and Puerto Rico. The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Cheesecake Factory Bakery and The Cheesecake Factory Bakery at Home branded cheesecakes and desserts in retail and food service outlets nationwide. #SoCheesecake #LifeAtCheesecake

The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.